Help Desk Resolution Guide 

TSO

1. TSO Student Username and Password

2. "0D37" Error message when trying to save a member

 

TSO Student Username and Password

Username is STU, followed by first initial of lastname, then first initial of first name, then last 2 digits of #SS. John Doe with #SS number of 123456799 would have a Username of STUDJ99.

Initial password is first 8 of their SS# and will be prompted to change it

Accounts and datasets are carried over from Fall Cobol I to Spring Cobol II, however, passwords are reset to first 8 of SS# at the beginning of Spring semester

If they fail 3 times to enter correct passwords, their account is locked and they can call or stop in D207. Dan Peterson.

If they forgot their password and/or need it reset, they need to come to D307 with an ID

 

0D307 Error message when trying to Save

Dataset is out of space

Split Screen, (F2) Select Utilities, Library, Enter dataset name and C for compress. When compress is successful, Press F3 until you get back to the edit session and save it