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Help Desk Resolution Guide

Account Requests

1. VMS (Mail Server uwosh.edu)

2. Novell Accounts

3. Linux Account

4. Web Account

5. WebEvent

VMS

Query Eudora Dir Services for match (Tools/Directory Services).

Students: Accounts are created automatically when registered and semester begins

Employees: Once record of employment is entered by personnel. See for more info http://www.acs.uwosh.edu/documentation/eligibility.shtml

Novell Accounts

Students: Accounts are created automatically by the first day of classes. Passwords may be reset back to SS# in September

Staff/Faculty: Accounts must be requested. See http://www.acs.uwosh.edu/novell/

Linux Account

Most linux accounts are created as a part of a class requested by the professor.

Web Account

http://www.acs.uwosh.edu/www.shtml

WebEvent

No new license available.  Current support Dan Peterson.