How do I know if I'm Eligible for a Novell, Titan Mail and Web Account at UW Oshkosh?
Account Eligibility
Are you eligible for an E-mail, Novell, or Web Account?
- Eligible Employees
- All faculty and staff who are on the current payroll.
- Faculty who are teaching on an ad-hoc basis with approval from their supervisor.
- Individuals who have accepted an offer of employment with approval of their supervisor.
- Graduate assistants.
- Individuals who have retired from the University of Wisconsin Oshkosh (must be requested).
- New students working for the university prior to first day of classes who are registered for the next semester and have approval from their supervisor.
- Employees of certain organizations affiliated with but not officially part of the University.
- Eligible Students
- New freshmen that have paid their matriculation fee.
- Individuals with existing accounts who are registered for the current or next semester.
- Graduate students who have taken at least one class in the last two years.
- Individuals who graduated with the most recent graduation class (E-Mail ONLY upon request).
- May and August graduates are allowed a one-time extension to the following Dec. 15, and December graduates to the following May 15. Students must register Email extensions with Academic Computing Help Desk, Dempsey 207 with a picture ID; calling 424-3020; or email from their UW Oshkosh email account to acshelp@uwosh.edu before their account locks.
- Others who are eligible (E-Mail ONLY)
- Requests can be made through the Academic Computing Department Director, Laura Knaapen
Account Transactions
- All account transactions typically take place within one week of any change in status.
- All accounts that are deactivated for more than 6 months will be removed from the system.
- Account transactions involving approval by a supervisor, director or other individual will be handled as approvals are granted and time permits.
- Employee and student accounts are automatically created once the individual attains employee or student status for the first time.
- Accounts will be deactivated when an individual no longer meets the eligibility criteria listed above.
- Accounts will be automatically reactivated upon any individual regaining an eligibility status.
- Individuals retiring from the University must contact ACS, 424-3020 or acshelp@uwosh.edu, to prevent their account from being deactivated.

