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Academic Computing Link
Help Desk Mission Statement
The Help Desk will provide a single contact point for all users of Academic Computing Services to direct questions and report problems regarding supported software and hardware. In response, the Help Desk will resolve the issue and attempt to help the user maximize their use of applications or equipment, or distribute the call to the appropriate staff. The Help Desk will assist in the notification of trends and situations to allow Academic Computing to maintain high levels of service to the user community.

This page is maintained by:
UW Oshkosh Webmaster
URL: http://www.acs.uwosh.edu/documentation/helpdesk/hd_mission.shtml
Last updated: Wednesday, May 22, 2002 - 12:42 PM